Fuddee
Last Updated: 15 February 2026
Welcome to Fuddee, a multi-restaurant food delivery platform owned and operated by:
M/s Spotsies Soul Foods LLP
LLPIN: ACS-2560
Registered Office:
179, Block-C, Flat-A, First Floor,
Bangur Avenue, Lake Town,
North 24 Parganas, West Bengal – 700055, India
Email: support@fuddee.com
Phone: +91-9230142048
Website: https://fuddee.com
This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you use:
fuddee.com
web.fuddee.com
Mobile applications
Any related services (collectively, the “Platform”)
By using Fuddee, you agree to this Privacy Policy.
This policy applies to:
Customers
Restaurant Partners
Delivery Partners
Website visitors
App users globally
We collect only information necessary to operate and improve our services.
Full Name
Email Address
Phone Number
Delivery Address
Profile Photo (if uploaded)
Login credentials
Social login data (Google / Facebook)
Encrypted password
Order history
Payment method used
Transaction reference IDs
Refund details
⚠ We do NOT store full credit/debit card numbers.
All payments are processed via PCI-DSS compliant gateways.
We collect:
Real-time GPS location
Background location during active deliveries
IP-based approximate location
Purpose:
Delivery tracking
Route optimization
Fraud prevention
IP address
Browser type
Device ID
Operating system
App crash logs
Cookies
We use your data to:
Process and deliver orders
Enable real-time tracking
Provide customer support
Improve user experience
Detect fraud or misuse
Comply with legal obligations
Send order-related notifications
Send marketing communications (with opt-out option)
Where applicable under GDPR, we rely on:
Contractual necessity
Legal obligation
Legitimate interests
User consent
We use:
Essential cookies (login/session)
Analytics cookies
Performance tracking
Marketing pixels (if applicable)
You can disable cookies via browser settings.
We share data only when necessary.
Name
Contact number
Order details
Name
Address
Phone number
Order information
We use trusted third parties for:
Payment processing (e.g., Razorpay / Stripe)
SMS & OTP services
Cloud hosting
Analytics services
Customer support tools
We may disclose data if required by:
Indian authorities
Law enforcement
Court orders
Fraud investigations
If you access Fuddee from outside India, your information may be transferred to servers located in India or other jurisdictions with appropriate safeguards.
We retain data:
As long as your account is active
For legal/tax compliance
For dispute resolution
Inactive accounts for 24+ months may be anonymized.
Depending on your jurisdiction, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to marketing
Request portability
To exercise rights:
📧 Email: support@fuddee.com
Subject: Privacy Rights Request
We respond within 7 business days.
Fuddee may allow users to sign in using Facebook Login.
In compliance with Meta Platform Policies, we provide the following instructions:
To disconnect Fuddee from Facebook:
Log in to your Facebook account.
Go to Settings & Privacy.
Click Settings.
Select Apps and Websites.
Locate Fuddee in the active apps list.
Click Remove.
Confirm removal.
This revokes Fuddee’s access to your Facebook data.
If you want to permanently delete your Fuddee account and all associated Facebook-linked data:
Send an email to:
support@fuddee.com
Use subject line:
“Facebook Data Deletion Request”
Include:
Your registered email ID
Your phone number
Facebook-linked account details
Verification Process
We may verify your identity before deletion.
Processing Timeline
Your request will be processed within 5 business days.
Upon successful deletion:
Name
Phone number
Order history
Facebook login association
Stored profile data
⚠ This action is irreversible.
We use:
SSL/TLS encryption
Secure cloud hosting
Role-based access control
Encrypted passwords
PCI-DSS compliant payment processing
However, no system is 100% secure.
Fuddee is not intended for users under 18 years of age.
We do not knowingly collect data from minors.
If discovered, such data will be deleted immediately.
We may use automated systems for:
Fraud detection
Risk analysis
Order verification
These systems do not produce legally binding effects without human oversight.
You may unsubscribe anytime by:
Clicking “Unsubscribe” in emails
Updating app notification preferences
We may update this policy periodically.
Significant changes will be notified via:
In-app notification
Website notice
Continued use means acceptance.
For complaints or grievances:
Fuddee Privacy Team
M/s Spotsies Soul Foods LLP
Email: support@fuddee.com
Phone: +91-9230142048
Response Time: Within 7 business days.
If you have questions about this Privacy Policy:
Email: support@fuddee.com
Phone: +91-9230142048
Website: https://fuddee.com
